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Does all 4 corners with black corner rubber?
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One corner is different from other 3 corners It has no black rubber.And this corner can adjust the height.
Costway representative
By Anonymous
06/16/2022
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Why can not use hot water in the machine, which part will it affect?
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High temperature water will affect the sealing of the spin tub and increase the possibility of water leakage, and may damage the fabric structure of the clothes, causing deformation or fading..
Costway representative
By Anonymous
06/08/2022
Helpful (26) -
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Why is the pump continually air-bound or air- locked after a wash? I get an "E1" code when the machine is not pumping out water.
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Maybe it's because you pull the drain pump too high that the drain pump doesn't work properly. You can try to lower the drain when pumping water..
Costway representative
By Anonymous
06/08/2022
Helpful (33) -
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What's the meaning if it shows E1 error?
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The E1 error means the drain pipe is too high or blocked.Could you please put the drain pipe down completely to have a try and check if it is blocked?
Costway representative
By Anonymous
06/07/2022
Helpful (17) -
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When the washer is at 9 minutes it starts to display E3. I put the washer inside the return box so it wouldn't get further damage.
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The error code E3 appears, which means that the clothes in the dehydrator are not laid flat. It may be that there are too many clothes put in. It is also possible that the clothes are not evenly placed when they are dehydrated, and the one side is too heavy. You could adjust the clothes, put the clothes evenly and try again..
Costway representative
By Anonymous
06/07/2022
Helpful (17) -
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what is the spin speed for the machine
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750RPM.
Costway representative
By Anonymous
06/06/2022
Helpful (33) -
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What can I do if it still leaks after installing the adapter?
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First make sure that the other end of the inlet pipe is connected to the washing machine. If not, it will cause the water pressure to be unable to press into the washing machine. If yes, maybe the internal black gasket is out of shape. If it still cannot work after that, the inlet pipe needs to be replaced..
Costway representative
By Anonymous
06/05/2022
Helpful (26) -
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What can I do if it stops spinning?
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It will not turn when dehydrated, because the water in the inner cylinder is not drained So you can adjust the drain pipe and lower the position. .
Costway representative
By Anonymous
06/05/2022
Helpful (33) -
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The water does not go in through the hose
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Is the washing machine up and running? It need to set the mode water level, start the washing machine, washing machine will water.
Costway representative
By Anonymous
06/02/2022
Helpful (17) -
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The machine cannot be powered on when connected to the electricity.
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Please check if the power cord is properly connected,or if the socket loose .
Costway representative
By Anonymous
05/30/2022
Helpful (17) -