-
-
What is the model number for this product?
-
Sorry, this product do not have model number.
Costway representative
By Sarah Brubaker
08/30/2022
Helpful (33) -
-
-
I just received the washer dryer in the mail and out of the box neither the washer nor dryer motor spin or make any sort of sound. Is there a way I can double check anything before sending back? Yes, the power outlet works.
By Jon
07/14/2022
Helpful (17) -
-
-
I bought this mechine through Amazone. afte wash we can;t turn the drain knob. It is not draining .what is the solution? The knob is not turning at all
By SaNairsidharan
06/20/2022
Helpful (17) -
-
-
Why is the pipe yellow?
-
It is the glue residue that fixes the drain pipe. the glue dries up and has little effect on the use..
Costway representative
By Anonymous
06/08/2022
Helpful (33) -
-
-
Wondering if I can turn off the child lock?
-
This machine does not have a child lock.
Costway representative
By Anonymous
06/08/2022
Helpful (17) -
-
-
What type of plastic is used throughout?
-
ABS plastic。.
Costway representative
By Anonymous
06/07/2022
Helpful (17) -
-
-
What's the model of the inlet pipe of this product?
-
At the end of the washing machine, the diameter of the socket of the washing machine is 0.63''. At the end of the faucet, the diameter of the water inlet pipe of the washing machine is 0.79''.
Costway representative
By Anonymous
06/07/2022
Helpful (17) -
-
-
What's the size of inlet hose?
-
Length: 45.5”. Diameter:0.6”.
Costway representative
By Anonymous
06/07/2022
Helpful (26) -
-
-
When should the machine start spinning? Will it spin with no water ? Or does it need to fill up to a certain spot before it spins ?
-
After the washing mode is selected normally and the washing timing is set, the washing tub will run. The dehydrating tub is similar, but the dehydrating tub needs to be covered to run. It will rotate without water. .
Costway representative
By Anonymous
06/07/2022
Helpful (33) -
-
-
When the washing machine is in use, the drum is turning but there is some strange noise
-
This may be the belt is a little loose, resulting in a little slip, it is best to open the back cover to check whether the belt is slipping, then adjust and restart.
Costway representative
By Anonymous
06/07/2022
Helpful (33) -