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How do I backwash sponges? What is the threaded stepped hose adapter for? What is glass seal cover for. Instructions don't explain this Thanks Margret
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You can choose to function switch setting "filiter" or "clean" to achieve the effect of filtration or backwashing; the glass seal cover is used to block water; the threaded stepped hose can be connected to different water pipes.
Costway representative
By Margret
06/30/2022
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What kind of a UV light does this unit take can you give me a part number or a bulb number?
By Glen Morgan
06/28/2022
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What size of pump is needed for this filter?
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The maximum delivery of the pump being used must not exceed 0.5 bar (5mwh). .
Costway representative
By Anonymous
06/06/2022
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What size pump is recommended for this filter
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Pump whose heads don't exceed 3 meters, flow rate is 4000-10000L/H .
Costway representative
By Anonymous
06/06/2022
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Water leaks out a lot on the gap of filter.
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Can you help us confirm whether the glass tube inside is broken? Is the large O-ring between the can cover and the can body installed in place? If everything is normal after checking, it may be that the sealing is not good enough. Which means the O-ring needs to be replaced..
Costway representative
By Anonymous
06/03/2022
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The indicator on the top that is meant to be green consistently shows orange. I have checked to ensure that this indicator moves freely and is not stuck. It remains in this position regardless of position on the filter for water intake or otherwise.
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This indicates that the pressure is over, please clean the filter cotton.Or check whether the pump lift exceeds 4 meters..
Costway representative
By Anonymous
05/29/2022
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Please tell me the size and type of UV light replacement that goes in this item.
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The voltage of the UV light is 13W..
Costway representative
By Anonymous
05/25/2022
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My fish ponds are 1000 gallons, will this item fit my needs?
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This item is suitable for decorative ponds of 2500 gallons and fish ponds of 1500 gallons. .
Costway representative
By Anonymous
05/24/2022
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It does not power on I connected the pump before plugging in the filter. I did not see a on switch. The UVC lamp indicator did not come on.
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Please check whether the blade is stuck. If it is stuck, clean it up.
Costway representative
By Anonymous
05/22/2022
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If this Item has a backwash cleaning function?
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Yes, it has a backwash cleaning. .
Costway representative
By Anonymous
05/16/2022
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