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The tree star topper and the LED lights do not work. Only the fiber optic lights will work. How can I get a replacement or help to fix. It is very annoying there is no support phone number. This is the second item I have ordered from Costway and the customer service is terrible!
By Alia Zaidi
12/05/2021
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Is this a rotating tree?
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No, it just lights up.
Costway representative
By Anonymous
10/07/2021
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I misplaced my adapter how can I get another one?
By Anonymous
10/04/2021
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Is the 6 and 7 foot tree height with or without the stand and the star come with i?
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From the bottom of the stand to the top of the star the tree is 7 ft. The tree sits to the bottom of and in the stand.
Costway representative
By Anonymous
09/11/2021
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Can the lights on the tree stay steady? no blinking at all?
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Yes.
Costway representative
By Anonymous
09/04/2021
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How to set up the tree?
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Opens up quick, you plug in a couple of cords on the tree for the fiber optic lights and it unfolds no fluffing needed.
Costway representative
By Anonymous
08/10/2021
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6 Item(s)