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The top part of the tree did not sit straight which caused the tree to appear tilted.
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There are three screws on the base, maybe one of the screws is too tight, so the whole tree is crooked. You need to adjust the screws of the base.
Costway representative
By Anonymous
06/01/2022
Helpful (33) -
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How many boxes is it shipped in?
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One box.
Costway representative
By Anonymous
11/23/2021
Helpful (17) -
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What is the width of the 7.5ft tree?
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The width of the 7.5 ft tree is 4.2 ft.
Costway representative
By Anonymous
11/23/2021
Helpful (17) -
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Is the white spray toxic for people?
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No, the white spray is made of non-toxic material.
Costway representative
By Anonymous
11/23/2021
Helpful (26) -
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Is this installation-free
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No, but it is easy to assemble with simple steps.
Costway representative
By Anonymous
11/23/2021
Helpful (26) -
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Does this Christmas tree fall down easily?
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NO,it features x-shaped metal stand.
Costway representative
By Anonymous
11/23/2021
Helpful (33) -
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when do you expect to have this in stock? CM22068
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We are sorry that it will be out of stock in three months. and please contact us after three months if you still need the item by then.
Costway representative
By Anonymous
11/15/2019
Helpful (33) -
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When will it back to stock? I have 9 dropship order for this item
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We are sorry that it will be out of stock in three months. and please contact us after three months if you still need the item by then.
Costway representative
By Anonymous
11/13/2019
Helpful (26) -
8 Item(s)