UltrEco Series 18000 BTU 2 Zone 22 SEER2 Mini Split Air Conditioner Wifi Enabled with Heat Pump
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Overview
Reviews
Q&A
Manuals
Overview
● 7 years Warranty for compressor and 5 years for parts to ease your worries
●Cool and heat multiple zones individually and efficiently
●6 modes and 5 fan speeds to customize your comfort
●Cool even at 52℃, heat even at -25℃
●Stay connected and in control with the Wifi-enabled feature
●Remote control with digital display for easy operation
●Advanced inverter technology enhances energy efficiency
●Low noise operation ensures a peaceful environment
●Chassis heating function prevents freezing on cold days
●24H timer provides programmable convenience
●Removable and washable filter for hassle-free maintenance
●R32 refrigerant has a lower environmental impact
●Complies with Energy Star, AHRI and ETL
Reviews
Frequent Mentions
- D
Outstanding performance, quiet, and energy efficient
03/16/2026I’ve had this ductless air conditioner for about six months now, and it’s the best investment for my 1500 sq.ft. home office/workshop. The heating performance in winter was phenomenal; it maintained a cozy temperature even during sub-zero days. Cooling is equally powerful and silent. The WiFi app is incredibly reliable for scheduling and remote adjustments. The installation kit was complete, and the included lineset was perfect for my setup. Highly recommend for anyone needing a reliable all-season climate solution.
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Preview - G
Sleek design and powerful performance
06/01/2026The indoor units look modern and blend into my walls nicely. Don’t let the compact size fool you — the strong wind speed pushes air to every corner of my large living room and the adjacent bedroom. The auto swing feature distributes air evenly, and the feeling mode keeps the temperature just right. Very satisfied.
- N
Handles extreme cold
05/21/2026We live in a region where winter temps often drop below 0°F, and this mini split never fails. The chassis heating function keeps the outdoor unit running smoothly, and the heat mode warms up both zones in minutes. Five stars all the way.
- R
Smart control
05/21/2026I travel for work and love being able to adjust my home’s temperature from my phone. The app is responsive and lets me monitor energy usage too. The 24-hour timer is perfect for my family’s schedule. The kids’ rooms cool down right before bedtime. The remote control is also simple for guests. This 3-zone system has made our home so much more comfortable and convenient.
- S
Smart control
05/18/2026I'm not tech-savvy, but setting up the smartphone app took less than two minutes. Now I can adjust the temperature from bed, check performance while on vacation, or schedule the 24-hour timer to match my chaotic work shifts. The 6 modes (auto/cool/heat/dry/fan/sleep) cover everything I need.
Q&A
- Q:I’m interested in an 18, btu heat pump and require a 25’ line set. I don’t see an option to get a longer line set. I would also require a wall bracket. Can you list my options?A:Regarding the copper line set and wall bracket for this unit, we recommend forwarding your question along with your order number to our customer support at service@costway.com for accurate assistance. Our team will provide you with the specific information you need.
Costway representative - Q:Can I order longer line sets or is 16 feet the maxA:The length of the copper line set provided with this unit is 16 feet. Unfortunately, we do not offer longer line sets. However, you can purchase extension lines from the market if you need a longer length.
Costway representativeA:The length of the copper line set provided with this unit is 16 feet. Unfortunately, we do not offer longer line sets. However, you can purchase extension lines from the market if you need a longer length.
Costway representative - Q:I am looking at the: "UltrEco Series 18000 BTU 2 Zone 22 SEER2 Mini Split Air Conditioner Wifi Enabled with Heat Pump" Bu then I get offered these 'size' options at different prices: 7k+7k; 7k+9k; 7k+12k; 9k+9k; 9k+12k; 12k+12k. What the heck does this mean? It is supposed to be 18000 BTU as per the title, but these are all different and don't even add up to 18k.A:The 18,000 BTU rating refers to the total capacity of the outdoor condenser unit. The size options represent the specific BTU capacity of the individual indoor wall units you want to install in different rooms.A "2-zone" system has one outdoor unit connected to two indoor air handlers. Here is exactly what those configurations mean:The Numbers: "7k" stands for 7,000 BTU. For example, "7k + 9k" means one indoor unit produces 7,000 BTUs and the other produces 9,000 BTUs.
Costway representative - Q:How long is hose that is prechargedA:The hose that comes with the unit is 6.5 feet long and is precharged with refrigerant.
Costway representative - Q:What is the lengths of the line setA:The length of the copper line set is 16 ft, with a liquid pipe of 1/4" and a gas pipe of 3/8" .
- Q:Do the linesets need to be vacuumedA:The linesets do not need to be vacuumed before installation, as they are pre-charged with refrigerant from the factory.
Costway representative - Q:How do I determine which wall unit is the 7000 BTU or the 9000 BTU.A:To determine which wall unit is the 7000 BTU or the 9000 BTU, you can refer to the specifications provided on the product's nameplate or documentation. Typically, the nameplate will indicate the BTU rating for each unit. If you have the product manual, it may also contain this information. If you need further assistance, please check the product details on the Costway website or contact customer support for specific guidance.
- Q:How do I tell which wall unit is the 9000 BTU or the 7000 BTU?A:To determine which wall unit is the 9000 BTU or the 7000 BTU, you can refer to the nameplate on each indoor unit. The nameplate typically provides the specific BTU rating for that unit. If you have any further questions or need assistance, please feel free to ask!
- Q:What is the maximum combined length of 2 line sets before additional refrigerant is required for the UltrEco Series 18000 2 Zone unit?A:For the unit, the maximum combined length of the two line sets before additional refrigerant is required is typically around 30 feet (approximately 9 meters). If you extend the lines beyond this length, it is recommended to add refrigerant to maintain proper cooling performance. For every 1 meter (approximately 3.28 feet) of extension, you should add about 30 grams of refrigerant to ensure optimal efficiency..
Costway representativeA:The unit comes with a copper line set that is 16 feet long for each indoor unit. Additionally, the communication cable is 13 feet long, and the power and drain cables are both 6.5 feet long each.
Costway representative - Q:How long is the communication wire tha comes with it. Are the plug and play and if so how do I go about extending themA:The communication wire that comes with is 13 feet long. Regarding the plug-and-play feature, the units are designed for easy installation. If you need to extend the communication wire, you can purchase compatible extension wires available in the market. Make sure to follow the manufacturer's guidelines for proper installation to ensure optimal performance.
Costway representative
Manuals
C$250
