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Why it makes weired noise?
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There is foreign object inside,please turn it off to check and remove the foreign object..
Costway representative
By Anonymous
06/08/2022
Helpful (33) -
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Remote control does not connect.
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Please replace the battery.
Costway representative
By Anonymous
05/25/2022
Helpful (33) -
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Does the tank come out completely so that it can be cleaned?
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No, it can't be taken out.
Costway representative
By Anonymous
07/14/2020
Helpful (33) -
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My fan suddenly stop oscillating. How do I fix it?
By Anonymous
07/11/2020
Helpful (26) -
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The ice crystal boxes... do I put them in my freezer after I fill them with water? Then after they are frozen, I place them in the water tank?? Also, where is the max fill line on the blue ice crystal boxes??
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It is just a fan. The filling line is about eight or nine minutes. It doesn't have to be precise. Just leave some space.
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It is just a fan. The filling line is about eight or nine minutes. It doesn't have to be precise. Just leave some space.
By Anonymous
06/05/2020
Helpful (17) -
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can u order more ice crystal boxes
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No,we are sorry that we don't sell the ice crystal box on our website.
Costway representative
By Anonymous
10/27/2019
Helpful (17) -
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my question is are we putting water in the water tank an then putting the froze ice crystal in the water tank
By Anonymous
10/26/2019
Helpful (17) -
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I ordered this from Amazon and just received only works with remote. The control panel on fan does not work, is it supposed to be this way?
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Our customer service staff will contact you to help you.
Costway representative
By Anonymous
08/31/2019
Helpful (33) -
8 Item(s)