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what kind of material of the pole?
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it is made of pvc plastic.
Costway representative
By Anonymous
06/06/2022
Helpful (17) -
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What drill bit is necessary to fix the base?
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You can fix the base with a 12 mm drill bit..
Costway representative
By Anonymous
06/05/2022
Helpful (33) -
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We did not receive the solar panel. Where is the solar panel located?
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There is no solar panel, and it absorbs heat by the black tube wall itself..
Costway representative
By Anonymous
06/03/2022
Helpful (26) -
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We have your product however when we fill it with water nothing comes out the shower head.
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For the item, you need to contact the inlet hose with the faucet to make sure the water is full for the item, then it will spray water out, and you can't just pour water into the item, you must connect the item with the faucet and make it is fulled when you use it..
Costway representative
By Anonymous
06/03/2022
Helpful (33) -
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The water was never heated and now it won’t even run water.
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Please turn on the faucet and drain the water ,connect the water pipe to the faucet. Only when the whole pipe is full of water can the sprinkler come out of the water The product is heated by absorbing the heat of sunlight through the tube wall Please put the product under the sun with sunlight. The warmer the sunlight, the faster the heating .
Costway representative
By Anonymous
06/02/2022
Helpful (17) -
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Please be specific about the proper adapter to hook up to the garden hose or the specific procedure for hook up.
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You can connect with 1/2" internal thread connector or take off the adapter and connect 3/4" internal threaded water pipe..
Costway representative
By Anonymous
05/25/2022
Helpful (17) -
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Need an adapter for her to connect the shower to the water in-let. dont know what size
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You can connect with 1/2" female connector or take off the adapter and connect 3/4" internal threaded water pipe..
Costway representative
By Anonymous
05/24/2022
Helpful (33) -
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Does the hose need to be connected all the time in and turned on in order for the unit to work?
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Yes. If you don't connect the hose, there is no water input and the item can not work..
Costway representative
By Anonymous
05/02/2022
Helpful (33) -
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My hose connector broke, can I buy a replcement part?
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Sorry to tell you we don't sell parts separately. But we provide after-sale service. Please provide your order information.
Costway representative
By Sean
04/30/2022
Helpful (26) -
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A sticker reads “Schlauchanchloss hose connector ONLY”
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It means it need to connect with 1/2 female connector.
Costway representative
By Anonymous
06/03/2021
Helpful (26) -