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2-3 Ton 18.6-20 SEER2 Ultra-Low Temperature​ Heat Pump System (Operates down to -20°C)

4.8
5 Reviews
Item No: 32350810
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Key Features

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● Outstanding Heating in Extreme Cold, Defying Harsh Winters:​ The core advantage of this heat pump system is its powerful heating capacity in frigid environments, operating reliably down to -20°C​ while providing efficient cooling up to 51.5℃. The outdoor unit features an auto-defrost function that effectively prevents ice buildup, specifically engineered for cold climate regions.
● High Efficiency & Eco-Friendly Refrigerant:​ Utilizing advanced inverter technology and Energy Star certified, this heat pump achieves an impressive SEER2 rating of up to 20, significantly reducing energy costs. The system uses environmentally friendly R454B refrigerant with a lower impact on the ozone layer.
● 4-Way Flexible Installation for Complex Layouts:​ The indoor air handler supports four​ different horizontal or vertical installation configurations, allowing flexible placement in attics, basements, or other spaces to suit various home layouts perfectly. Note: Installation of this central air conditioning system requires a licensed professional. NOT suitable for DIY installation.
● Smart Compatibility & Ultra-Quiet Operation:​ The system is compatible with RS485 or 24V communication protocols (not included) for easy integration into smart controls. The indoor unit operates at a low noise level of 49 dB, ensuring a peaceful and comfortable home environment.
● Authoritative Certifications & Long-Term Warranty:​ Certified by AHRI and ETL, this central AC system ensures superior durability and security. Additionally, we offer a 5-year warranty on the compressor and a 5-year warranty on parts, providing long-term peace of mind.

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Specifications

ColorGray
MaterialMetal, Copper, Aluminum
Indoor Unit Dimensions22.1" x 19.7" x 45.8" (L x W x H)
Outdoor Unit Dimensions29.5" x 29.5" x 25" (L x W x H)
Fan Moto r of Outdoor Unit208/230V~60Hz, 1 Phase, 1.8A, 1/4HP
Fan Motor of Indoor Unit208/230V~60Hz, 1 Phase, 3.8A, 1/2HP
Minimum Circuit Amp of Outdoor Unit20A
Minimum Circuit Amp of Indoor Unit5A
Capacity2-3 Tons
RefrigerantR454B
SEER218.6-20
HSPF29-9.4
Outdoor Resistance ClassIPX4
Indoor Noise Level49dB
Operating Ambient Temperature-20℃-51.5℃
Net Weight of Indoor Unit131 lbs
Net Weight of Outdoor Unit141 lbs
Box Qty2
  • Overview

  • Reviews

  • Q&A

  • Manuals

Overview

●Powerful operating reliably down to -20℃​ while providing efficient cooling up to 51.5℃

●Inverter technology reduces energy costs while maintaining desired comfort

●Multi-position air handler supports vertical and horizontal configurations

●Robust outdoor unit with auto defrost function for extreme weather use

●Powerful heating and cooling capabilities ensure comfort year-round

●Compatible with RS485 and 24V communication systems

●R454B refrigerant ensures reduced environmental impact

●49 dB quiet operation won't disrupt daily activities

●Energy Star, ETL and AHRI certified 

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Capacity
2-3 Tons
4-5 Tons
24K BTU/2 Tons
36K BTU/3 Tons
Voltage
208/230V
208/230V
208/230V
208/230V
Air Flow Volume
730/920 CFM
1205/1500 CFM
850 CFM
1150 CFM
Refrigerant
R454B
R454B
R454B
R454B
SEER2
18.6-20
17-17.5
18
19
HSPF2
9-9.4
8.6-9
9
9
Installation Type
Horizontal/Vertical Installation
Horizontal/Vertical Installation
Horizontal/Vertical Installation
Horizontal/Vertical Installation
Min. Operating Temperature
-20℃
-20℃
-15℃
-15℃
Length of Wall Thermostat Wire
Not included
Not included
49 ft
49 ft
Length of Connection Wire
Not included
Not included
49 ft
49 ft
Copper Pipe Connectors
Liquid-3/8", Gas-3/4"
Liquid-3/8", Gas-3/4"
Liquid-3/8", Gas-3/4"
Liquid-3/8", Gas-3/4"
Rebates Available
Warranty
5-Year
5-Year
5-Year
5-Year
Air Handler Dimension
22.1" x 19.7" x 45.8" (L x W x H)
24.5" x 22.1" x 53.2" (L x W x H)
45.5" x 21" x 21"(H x W x D)
45.5" x 21" x 21"(H x W x D)
Heat Pump Condenser Dimension
29.5" x 29.5" x 25" (L x W x H)
29.5" x 29.5" x 32.9" (L x W x H)
23" x 28.8" x 28.8"(H x W x D)
23" x 28.8" x 28.8"(H x W x D)
Net Weight of Air Handler
131 lbs
171.5 lbs
128 lbs
129.5 lbs
Net Weight of Heat Pump Condenser
141 lbs
192 lbs
134 lbs
149 lbs
Outdoor Resistance Class
IPX4
IPX4
IPX4
IPX4

Reviews

4.8
5 Reviews
5
4
4
1
3
0
2
0
1
0

Frequent Mentions

  • K

    Super Efficient and Eco-Conscious Choice!

    11/13/2025

    As an environmentally conscious homeowner, I appreciated the green R454B refrigerant and Energy Star certification. The variable speed technology optimizes energy use, and the SEER2 rating of 18.6–20 has cut our electricity consumption by nearly 25%!

  • S

    Satisfied!

    10/25/2025

    This system cools our 2,200 sq. ft. home evenly, thanks to the variable speed compressor that adjusts to each room’s needs. Satisfied!

  • C

    Great product

    09/13/2025

    I upgraded to this 2–3 ton variable speed unit last month, and it’s been a game-changer! The inverter technology adjusts heating seamlessly, and I love how quietly it runs (indoor unit is barely audible at 49 dB). Installation was smooth with a certified technician, and the multi-position air handler fit perfectly in my attic. Highly recommend for anyone wanting comfort without the noise or high costs.

  • G

    owerful Heating and Cooling

    08/21/2025

    Living in the Midwest, we need a system that can handle both scorching summers and freezing winters. This unit delivers! It cooled our home effortlessly at 125°F and kept us warm during a -4°F cold snap. The auto-defrost feature prevented icing, and the R454B refrigerant is a eco-friendly bonus. The 5-year warranty on parts and compressor gave us peace of mind. Though professional installation is a must, it’s worth every penny for year-round reliability.

  • P

    Flexible Installation

    07/24/2025

    Our basement layout made HVAC installation tricky, but the multi-position air handler solved everything—it mounted horizontally without issues. The compatibility with RS485/24V communication allows us to integrate it with our smart thermostat for remote monitoring. The variable speed compressor avoids sudden temperature swings, and the Energy Star certification ensures efficiency. Only reason for 4 stars: the communication module isn’t included, so factor that into your budget. Still, an outstanding system!

Q&A

  • Q:
    does it have emergency heat (electric strip heat) or is one available? Is a product/schematic available?
    A:
    No, it dose not have emergency heat.
    Costway representative
  • Q:
    Just installed 7 days ago but I cannot seem to get it to go into “auto”mode so that it actually turns off at some point. It never shuts off. I’ve done through the instruction book but it’s not very helpful & I still can’t get it to work.
    A:
    To automatically turn it off, you need to use the timer function on the remote control.
    Costway representative
  • Q:
    Is this heat pump eligible for tax credit?
    A:
    Yes, this heat pump meets or exceeds the CEE highest efficiency tier. To learn more about the Tax Credit program, where you may be eligible for up to $2,000 in credits, please visit the IRS official website at:
    https://www.irs.gov/credits-deductions/energy-efficient-home-improvement-credit

    This tax credit is effective for products purchased and installed between January 1, 2023, and December 31, 2025 based on recent federal legislation changes.
    Costway representative

Manuals

Coming Soon! We're still working on it day and night.

C$250

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