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can i get a replacement cord for my treadmill
By Susan Miller
10/19/2022
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How can I connect to the bluetooth ?
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Turn on the Bluetooth automatic start turn on the phone Bluetooth connection esaungaudio or esliner.
Costway representative
By Sophia
08/20/2022
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Is the distance measurement Km or miles?
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The distance measurement is miles.
Costway representative
By Stefanie
07/24/2022
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SP37514 and SP37513,can you tell me what's the difference between these two please?
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For item, it has armrests on the riser, but item doesn't have armrests on the riser. The functions of these 2 products are exactly the same..
Costway representative
By Anonymous
05/26/2022
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Is it 5-Layer running belt or 7-layer?
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It's 5-layer.
Costway representative
By Anonymous
05/17/2022
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The treadmill does not start in walking mode. It only works when I have the running mode on. Any suggestions?
By Marissa Giandalia
04/01/2022
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I have attached the safety lock but I still get a safety lock error. How do I fix this?
By Suzanne Theisen
02/23/2022
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I have an issue with the speed. The speed of my treadmill is only going at a max of 5 km (3 mph) when it should be going at a max of 12 km (7.5 mph) when the bar is raised to its full height. I tried to look through the manual given with the treadmill but still have no idea why it is not reaching 7.5 mph when in running mode and everything else is set properly.
By Sarah Billard
02/13/2022
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I just purchased 2-in-1 Folding Treadmill with Remote Control and LED Display. It works well except for one thing. On the LED display module, only the speed is showing. The distance, calories, etc. stays at 0 all the time. Any idea how to solve this? Thanks,
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You can take a video and send it to [email protected] The customer servicers will help you.
By MJ
02/08/2022
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Is is possible to change the treadmill to metric system? SP37513NY
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The speed unit of this product can be switched between miles and kilometers in the APP.
Costway representative
By Tim Mitra
01/27/2022
Helpful (33) -