My 12000Btu mini split was installed in my cottage in Ontario and I had warranty issues. But Costway responded promptly and thoroughly with my situation. I have been more than pleased with their response. I plan to purchase another 18000Btu mini split unit from Costway in the near future for installation in my Alberta home. I would recommend you consider Costway for your next mini split purchase.

very nice mini split. the inside unit is very nice in black, doesn't look like appliance, more like a modern piece of furniture. even the logo is a nice decal, not just a simple sticker.

Vraiment surpris de la qualité et performance pour le prix

I bought this unit in the middle of June in the Midwest during a very hot heat spell I have a 1400 square-foot house that I was wanting to cool down a good portion of. I did some research and decided to pick one of these cost way units. The price seemed pretty good and overall mostly offbrand mini splits will function like they need to as long as you hook them up correctly, this one came in within about six days very little to no damage on the unit. I mounted my unit on the backside of my house up in the air And installed my head unit. It took about six hours total and I also ran my electrical and a shut off box I did everything up to code and turned on the unit and I will say that unit is nice. I have a running at 70° and it is cooled my whole house down to 70° flat. I had a 12° drop from when I didn’t have my unit installed my house Was running around 81°. The unit is very quiet as it is an energy efficient unit in the black head. Unit looks really good Also. The only thing that I’ve had to do to it is periodically go out and wash the coils and keep them nice and cool and clean Of cotton. The line that being pre-charged is really nice and I would recommend this unit to anybody who’s wanting the unit like this it was affordable. It was easy is very effective. I cannot vouch on the heat pump portion, but I will try that later and see where it goes.

Très bonne qualité facile a installé