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I am having difficulty determining what the actual colour of the "tan" umbrella is based on the pictures. On the colour swatches (boxes) included on some photos it looks brown. Similarly, on the photo showing the quality of the fabric, it appears to be more grey-brown (which is actually what I'm looking for). In other photos, however, it appears more yellow-based. Is there a way to email me a photo of the actual colour so I can confirm it matches my patio set? My email is [email protected] Thank you so much!
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Hi,thanks for your question and we have emailed you. Please check your e-mail box.
Costway representative
By Tracey Carr
07/08/2022
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Would you please provide the video on how to replace the knob?
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Please refer to attached video: https://youtu.be/-qt8AnzkvtM.
Costway representative
By Anonymous
06/09/2022
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Can the cross base be secured to my deck? Are there mounting options to permanently secure it?
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Yes, the cross base can be secured to the deck. There are two screw holes on each side of this cross, which can be fixed on the deck by using the expansion screws. But when it is windy and rainy, please collect the umbrella, so that the life of the umbrella can be extended.
Costway representative
By Andrew Lucas
04/25/2022
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What is the umbrella rated at for max wind gust conditions?
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Sorry we did not test the specific value, but we do not recommend using this product on strong windy days.
Costway representative
By Anonymous
05/24/2021
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Can you use umbrella base 91702486 with this umbrella
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You can use these products: 04925738, 38056214, 89635417,and 91702486.
Costway representative
By Anonymous
05/13/2021
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Does the umbrella structure (and/orfabric) stand up to fairly windy conditions? I'm on the 12th floor of a building and we get more wind.
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We regret to inform that the umbrella structure is not strong enough to withstand high winds.
Costway representative
By Anonymous
05/02/2021
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Do you sell the Canopy separate ? I already have the base but my canopy ripped , and i was looking for a replacement one. My Email is [email protected] please let me know, thanks.
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Sorry, we do not.
Costway representative
By Anonymous
04/16/2021
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Hi Do you offer the weight base for separate purchase? Would love to purchase this but without the weighted base ( and flower pots won't work for me) I'm afraid I can't. Thanks
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Item number: 76184509.
Costway representative
By Anonymous
04/08/2021
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Will this umbrella work with Item No: 91702486 umbrella base with wheels?
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Yes, it is.
Costway representative
By Anonymous
04/08/2021
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The picture of shows turquoise but the options show blue. Which is the color?
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It is turquoise.
Costway representative
By Anonymous
03/26/2021
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