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What's the capacity of the water tank?
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1L.
Costway representative
By Anonymous
06/07/2022
Helpful (33) -
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What can I do if it does not push out cold air and display an 5E error code?
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The display of E5 means that the water pumping motor is faulty. It may be that there is a problem with the water pumping motor itself. This can only be replaced with a new water pumping motor. It may also be because the wiring harness of the water pumping motor and the main board are in poor contact..
Costway representative
By Anonymous
06/04/2022
Helpful (26) -
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the unit makes way to much noise, is there a way for it not to make some much noise
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Because the product is an integrated design, the compressor is inside the product, so there is noise under working conditions. Sleep mode can be turned on at night, the sound will be a little bit quieter.
Costway representative
By Anonymous
06/02/2022
Helpful (17) -
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Is there a way to have a constant-on fan in the cooling more?
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Yes, the fan function will not turn off by itself, the fan can be set to constant on in COOL mode..
Costway representative
By Anonymous
05/20/2022
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I want to make sure if I need a window, or power source except 120v typical plugs.
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All the portable air conditioners need the windows. And the portable air conditioners can use 120V typical plugs..
Costway representative
By Anonymous
05/15/2022
Helpful (33) -
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Does this contain the drain hose?
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This item doesn't contain the drain hose.
Costway representative
By Anonymous
05/04/2022
Helpful (33) -
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My hose broke and I cannot find the correct diameter for a replacement hose. Please advise!
By Hailee
02/17/2022
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Do any of your portable ac units comt without window air hoses?
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We sell Item No: 83195072 and Item No:62803149 which comt without window air hoses.
Costway representative
By Anonymous
10/03/2021
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Do you sell a portable ac unit that doesnt a vent
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We sell Item No: 83195072 and Item No:62803149 which comt without window air hoses.
Costway representative
By Anonymous
10/03/2021
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Is this unit NRTL listed, such as Underwriter's Laboratory (UL)?
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This product has ETL certification and energy certification.
Costway representative
By Anonymous
07/19/2021
Helpful (17) -