12000 BTU Electric Portable Air Cooler Dehumidifier Cool Fan for Home

Why it keeps switching between cooler and fan when it's supposed to be cooling?

Water-full indicator lights

LED displays error code “E1”

LED displays error code “E2”

LED displays error code “E4”

How to switch the temperature display?

we purchased May 5, 2021. everything was cooling very well then July 1 it stopped cooling. it will not cool below 74...not quite 2 months and its not cooling. have clean filters and drained water several times. don't know what to do.

Is there a hose and supplies that allows you to drain the water to the outside? If so does the unit need to be elevated to drain properly

My remote is broken. I need another one. What do I have to do? I haven't had the unit very long, just bought in the Spring for this season. I have no idea why the remote doesn't work, I've changed the batteries with known good ones 4 x. Also, I have the drain set to continuous drain and up until now I've had to empty my gallon jug every other day or so. Now it does not produce any water at all and I don't know why. Peter Brodell 8/17/20

Last year I bought your 10,000 BTU portable air conditioner. It works great and I never had to drain it. It was a little small for the room I had it in so it couldnt cool down the room enough on really hot and humid days. So this week I purchased your 12,000 BTU unit. It cools the room fine, but I need to drain it manually every 2 hours. I installed it properly and put it in the exact same spot as the older one. Both models have the self evaporative system. So why did I never have to manually drain the old one but this one needs to be drained every 2 hours? I think its defective. Its not worth it if my unit shuts off because the drain is full while I sleep and then the room gets hot. I cant hook up the continuous drain hose because as per your instructions, it says to ensure enough water to recycle in the unit to cool condenser, it is not suggested to use continuous drain. Please help. Thanks